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FAQ
  Top » Catalog » FAQ » FAQ
FAQ

  1. How do I place an order?

  2. Do you offer back order?

  3. How can I pay?

  4. How secure is this site?


  1. How do I place an order?



    The easy way to process your order(s) is via www.kristalldelorra.com.
    You have to create an account, select your product(s) and proceed to check out.
    During check out make sure your details are correct and finalize your purchase.
    We will keep you up dated about your order status.

    Alternatively you can forward your order by sending an email to: info@kristalldelorra.com


     



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  2. Do you offer back order?


    Yes, back order is possbile for any Swarovski Crystal items and also Mondaine watches.

    Just let me know if you are looking for any special item, I might be able to get it for you.



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  3. How can I pay?


     

    We accept payments via PayPal, Bank Deposit and Australia Post Money Order.

    If you decide to pick up your order in our store, payments can be processed
    via CASH, EFTPOS, MASTERCARD, VISA and AMEX.

    All prices are in AU$ and GST inclusive.

     



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  4. How secure is this site?


    We are concerned to provide a safe environment to our online buyers.
    All information provided by our customers are securely encrypted.
    Our site has a private 256bit SSL (Security Sock Layer) certificate.

    It enables a secure communication between you and our hosting server,
    allowing safe transmission of personal information. 

     



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